Learning Management Support
Navigating the complexities of Learning Management Systems (LMS) can be challenging. That’s why we offer expert support and guidance every step of the way. Our team of seasoned professionals is dedicated to helping you achieve your learning goals efficiently and effectively. Whether you’re implementing a new LMS, optimizing an existing one or troubleshooting technical issues, we are here to help.
Our Learning Management Support Services
Numerous organizations find it challenging to manage Learning Management Systems and the features it offers. The services we provide are not limited to the items listed below, and we can offer them as a one-time event or long-term support. If you want to explore your options and requirements, schedule a discovery call with us.
LMS Implementations & Upgrades
Throughout the implementation/ upgrade process, we will assist you with the setup, customization, and data validation to ensure that your LMS aligns with your organization’s needs and objectives.
RFP and RFQ Support
We are passionate about helping organizations with the daunting task of finding the perfect Learning Management System that can elevate their learning experience for their learners. From guiding you in documenting your requirements to finding the right fit and asking the right questions, we are here to inspire you in making the best decision for your organization.
Content Creation
Improve the efficiency of your content creation, curation, and delivery with our content management solutions. Our solutions are designed to increase the effectiveness of your learning materials, whether you need assistance updating training, creating a homepage feed, converting a webinar to a training course, or creating certificates. We are here to help you every step of the way.
LMS Optimization
Improve the performance and usability of your LMS with our optimization services. We offer system enhancements, user interface upgrades, and streamlined user processes.
Training Compliance Issues
The failure of training compliance can have serious consequences, including legal and regulatory risks, safety and health hazards, decreased productivity and quality, damage to reputation, employee dissatisfaction and turnover, missed opportunities for growth, and increased costs. Overall, training compliance is crucial for organizations to ensure legal compliance, maintain safety, and promote employee growth and satisfaction. We have a track record of successfully increasing compliance rates from 70% to 97-100%.
Technical Support
Not everyone is an expert when it comes to addressing issues with learning systems, courseware or content that may not be functioning as expected. There may be times when you require a second opinion or need an expert to communicate with LMS, courseware authoring software vendors, or courseware vendors on your behalf. We can assist you in bridging that gap and provide support to help resolve these issues.
Content Management
We offer content management solutions that can assist you in managing your courses, training materials, and assets. Many organizations face difficulties in keeping up with the latest and relevant training, finding the right course content, or accessing it when they need it. Our solution can help you manage your content more effectively, including identifying content that requires archiving and searching for content by topic or relevant keywords.
System Training
We can assist you in training new users, instructors, and administrators on the effective use of your LMS. This can include creating documentation, conducting training sessions, and providing ongoing support. The administrators will require training to handle user and technical issues such as system glitches, compatibility issues with various devices and browsers, and ensuring the smooth functioning of the LMS platform. We can provide training based on the personnel’s position, whether they are an administrator, instructor, content developer, or end-user. Additionally, if you require temporary support until you have the necessary resources to manage your LMS, we can provide assistance.
Content and Video Editing
We offer light image and video editing solutions to enhance the visual appeal of your course materials and create engaging multimedia content. We understand you may not have the time or resources available to dedicate creating content. Whether it’s basic retouching or adding graphics and animations, we provide tailored editing solutions that elevate the quality and effectiveness of your learning content. Let us help you captivate your audience and deliver an immersive learning experience.